Amazon Second Life Commerce
An intelligent ecosystem where every returned product automatically finds its next best owner — through resale, refurbishment, donation, or recycling.
12
Microservices
4
Live Apps
₹0
Idle Cost
100%
Serverless
The Problem
Returns are destroying value
₹68,000 Cr
Lost annually in return logistics, inspection, and restocking across Indian e-commerce
30%
Of all online purchases are returned — vs 8% in physical stores
2.6B kg
Of returned products end up in landfills every year despite being perfectly usable
Our Solution
Three phases. One connected system.
No existing solution connects prevention, intelligent resolution, and circular recovery into a single seamless platform.
Prevent
AI-powered purchase guidance warns customers before bad buys. Reduces returns at the source.
Resolve
Intelligent resolution center offers instant refunds, replacements, or keep-item options based on real-time economics.
Recover
Returned items are matched to nearby buyers and routed directly — skipping warehouse, saving ₹1,800+ per item.
Architecture
12 microservices. Fully serverless.
┌─────────────────────────────────────────────────────────────┐
│ FRONTEND (Next.js 14 + Cloudflare Pages) │
│ Customer · Seller Central · Operations · Executive │
└────────────────────────────┬────────────────────────────────┘
│ Server-side proxy
┌────────────────────────────▼────────────────────────────────┐
│ 12 MICROSERVICES (AWS Lambda + API Gateway) │
├──────────────────┬──────────────────┬───────────────────────┤
│ INTELLIGENCE │ RECOVERY │ PLATFORM │
│ S1 Prevention │ S5 Simulator │ S4 Digital Twin │
│ S2 Root Cause │ S6 Optimizer │ S11 Seller Intel │
│ S3 Fraud/Trust │ S7 Logistics │ S12 Knowledge Graph │
│ S10 Packaging │ S8 Returnless │ │
│ │ S9 Circular │ │
└──────────────────┴──────────────────┴───────────────────────┘
│
┌────────────────────────────▼────────────────────────────────┐
│ AWS: Lambda · API Gateway · DynamoDB · CDK · EventBridge │
└─────────────────────────────────────────────────────────────┘Next.js 14
Frontend
Python / FastAPI
Backend
AWS Lambda
Compute
DynamoDB
Data
AWS CDK
IaC
Pydantic v2
Validation
Tailwind CSS
Styling
TypeScript
Type Safety
Live & Deployed
Four applications. All live.
Customer Experience
ShoppersShop with AI purchase guidance, intelligent returns, certified renewed marketplace
Operations Dashboard
Warehouse OpsReal-time triage, recovery scenarios, demand-aware buyer matching
Executive Dashboard
LeadershipRevenue recovery, sustainability KPIs, circular economy metrics
Seller Dashboard
SellersReturn cause analytics, packaging intelligence, actionable insights
Key Innovation
What makes this different
Native Payload Compatibility
Output of Service A passes directly as input to Service B without transformation. True pipeline: S5→S6→S7→S9.
Demand-Aware Direct Fulfillment
Returned items skip warehouse entirely — matched to nearby buyers in real-time, saving ₹1,800+ per item.
Indian Cost Matrix
Decision engine calibrated for Indian logistics economics. Returnless refund for items under ₹1,500 where return cost exceeds recovery value.
Zero-Cost Serverless
All 12 services run on AWS Lambda. Pay only per request. ₹0/month when no users.
Team KKR
Kolkata Kode Riders
Vellore Institute of Technology, Vellore
Subarta Ghosh
Cloud & Backend
Arhit Basu
Backend
Tiyas Das
Frontend